Your holiday is our top priority! That's why our A-ROSA Care Team always keeps an eye on current developments that could influence our cruises. Since events often occur spontaneously – and can also change or settle at short notice – we always inform you as soon as possible about relevant topics on this page.
Strikes in the public sector or long-distance traffic can have an impact on our journeys. Currently, there are no restrictions due to strikes that we are aware of.
There are currently no restrictions due to construction works on our rivers.
Since water levels vary at very short notice, it may be necessary to adjust the itineraries and if required the ports of embarkation and disembarkation. We are in constant dialogue with the port authorities and respective water management offices along the itineraries. We review the respective conditions for each river stretch between individual ports daily and ensure the safe realization of our cruises. In principle, a cruise is still feasible even if the water level is low. Only beyond a certain point can the course of a sailing not be carried out as planned.
There are currently no restrictions due to water levels on our rivers.
At A-ROSA, the safety and wellbeing of all guests and crewmembers is always our highest priority. We are following the developments in Ukraine very closely and are in constant contact with the foreign port authorities.
Danube: Our Danube cruises start and end in Austria. On the 18-night cruise “Danube Delta” short passages on the way to the Danube estuary lead along the Romanian-Ukrainian border. We have therefore decided to slightly adjust this itinerary. The A-ROSA ships will no longer call at Tulcea, but instead at the Romanian city of Constanţa, which is located at the south-western Black Sea coast. Thus, we will bypass the Romanian-Ukrainian border zone and sail exclusively in the Romanian part of the Danube Delta, which is not affected by the current situation in Ukraine. All other Danube cruises will be operated as scheduled.
At A-ROSA, the safety and wellbeing of all guests and crewmembers is always our highest priority. We continue to closely monitor current developments as well as official government regulations regarding the corona virus COVID-19.
There are currently no restrictions due to COVID-19 on our waterways.
The global energy crisis caused by the Russo-Ukrainian War and the global economic situation have led to a significant increase in fuel prices. During the past years, we were able to secure long-term supply contracts for diesel fuel at fixed prices, upon which our cruise fares were based. We were therefore fortunate enough to be able to offer our 2022 cruises without a fuel surcharge. Following the expiration of these contracts, we have made great efforts in recent months to find economically viable follow-up contracts. However, due to the current situation and the continuing uncertainty on the energy markets, diesel fuel purchase prices are still far above the past market level. For this reason, we are unfortunately forced to partially pass the increased fuel prices onto our guests based on our General Terms and Conditions (§5). We ask for your understanding concerning this measure.
At A-ROSA, the health, safety and well-being of all guests and crew members is always our top priority. For this reason, our A-ROSA Care Team has developed a comprehensive health and hygiene concept, which meets national and international health standards. This concept is continuously adapted to current conditions and regulations. Decisions are always made based on these developments, the official directives of authorities as well as the travel advice of the German Foreign Office according to the motto ‘Safety First’.
Of course, it is possible to sail safely and also have a great time whilst on holiday. You can enjoy our usual friendly service, plenty of relaxation and a great atmosphere on board. Our crew is passionate about creating a wonderful, carefree holiday for you on board.
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result.
We look forward to welcoming you on board. You will be in the best hands with us, as we ensure your safety:
As additional protection, we offer you various insurances in cooperation with Hanse Merkur, about which you can find out more here.
You can also benefit from many advantages and additional security by booking your arrival and departure via A-ROSA Flussschiff GmbH. You can find more information about the benefits of our Premium fare here
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result.
The health and safety of our guests and crew members is our top priority. We therefore continue to monitor current developments very closely. The basis for a cancellation or rebooking are our general terms and conditions. For guests who have booked the Premium all-inclusive rate, a one-off rebooking of the travel date or ship is possible, free of charge, up to 30 days before the start of the cruise, while retaining the overall package.
A negative test result is no longer required for travel.
Due to disinfection measures, our guest can board the ship and check-in from 3 p.m. onwards.
At A-ROSA, the health, safety and well-being of all guests and crew members is our top priority at all times. For this reason, the A-ROSA Care Team, which consists of internal and external specialists, has drawn up a comprehensive protection and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which complies with all national and international standards. In addition, we remind you to observe the cough and sneeze etiquette and to wash and disinfect your hands regularly. We provide sufficient facilities for this on board.
There is no longer an obligation to wear mouth and nose protection on board.
Within the scope of Full BoardPlus, our guests on board receive breakfast, lunch, tea and coffee hour as well as dinner in buffet form. We ask you to disinfect your hands before entering the restaurant.
The SPA-ROSA, sauna, fitness room and pool are open and can be used without restrictions.
We are delighted to welcome our youngest guests on board our ships. On family cruises, we are offering our Kids Club programme. We will be happy to inform you about the details on board.
The shore excursions can be booked in advance without obligation online at www.arosa-cruises.com/excursions or on board through the excursion host. The excursions for the first port can be booked on board up to 20.00 on the day of arrival and the excursions for the following ports up to 12.00 on the second day of travel. However, we recommend an online reservation to reduce contacts on board. Guests will then receive the tickets conveniently in their cabin.
We would like to ask you to pay your on-board bill at the end of your journey using contactless payment methods wherever possible. To do this, simply register your EC or credit card at reception during your stay on board.
Further information about Marine Medical Solutions can be found here.
Further information:
All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.
