Cruises to feel good and safe.

We look forward to setting course with you for the most beautiful rivers and natural landscapes in Europe.

For A-ROSA, the safety and well-being of all guests and crew members is always our highest priority. We follow current developments and recommendations closely and we are in contact with the port and health authorities. Decisions are made on the basis of these evaluations, the orders of the authorities and the travel instructions of the German Foreign Office.

Of course, you can be sure that your wonderful time on board is still guaranteed. You can look forward to our friendly and welcoming service, plenty of relaxation and an absolute feel-good atmosphere. Our crew will do everything to make your holiday with us as pleasant and carefree as possible.

DANUBE

Currently A-ROSA cruises are taking place on the Danube. Because the German Foreign Office warns against travelling to large parts of Austria (from 24 October 2020) as well as to Slovakia (from 7 October 2020), A-ROSA is offering the Danube Highlights from 23 October 2020 and the Mini Cruise Vienna as Blue Cruises from 2 November 2020 onwards. On these, guests can take a relaxed break from everyday life during this turbulent phase and enjoy an even more intensive river experience. The highlights on the banks of the Danube can be admired from aboard the ships, on which an attractive programme invites you to enjoy and relax.

The Blue 5 Nights Cruises on the Danube will take you to Sturovo in Slovakia and thus to the Basilica of Esztergom without disembarking, while the Blue 4 Nights Cruises will take you to Bratislava in Slovakia and back. During moderated panoramic cruises, guests can experience the imperial city of Vienna, historic Bratislava and modern Linz from on board. Another highlight of the route is the passage through the picturesque Wachau region with its extensive wine growing areas and dreamy towns. Melk with its widely visible monastery, Dürnstein with its former monastery and Schönbühel Castle, which is enthroned on a rocky outcrop directly above the Danube, can be admired. Guests can also look forward to an attractive on-board programme with a variety of activities.

If required, technical stops are possible at any time. Should the travel warnings for Austria or Slovakia be lifted in whole or in part, individual and organised shore excursions are possible again immediately.

Since the embarkation port Engelhartszell is located in Austria, A-ROSA has decided to let all trips start and end in the German city of Passau from 24 October 2020 onwards. The offered transfer from the train station in Passau to the ship will take place as usual at 15 pm on the day of arrival and around 8 am on the day of departure. Transfers from the Globus parking garage in Passau to the pier in Passau will also take place as scheduled.

The route change currently applies to all departures up to and including 8 November 2020. At this point, we assume that the situation will quickly calm down again due to the measures taken and that the regular schedule on the Danube can be adhered to again on departures from 9 November 2020.

A-ROSA currently operates the following routes on the Danube (changes possible):

Danube Highlights as Blue Cruise
Current route: Passau-Lindau, Panoramic cruise through the Wachau and past the illuminated Vienna, Panoramic cruise Bratislava and technical stop, Panoramic cruise Slovakia und Basilica Esztergom, Panoramic cruise and technical stop, Panoramic cruise Vienna, Passau-Lindau

Danube Mini Cruise as Blue Cruise
Current route: Passau, Panoramic cruise through the Wachau and past the illuminated Vienna, Panoramic cruise Bratislava, Panoramic cruise Wachau / Krems / Melk and technical stop, Passau

RHINE

A-ROSA cruises are currently taking place on the Rhine. As part of our "Safety First" strategy, we develop alternative schedules when a travel area is designated a COVID-19 risk area by the Robert Koch Institute (RKI). As an alternative to regions with an increased incidence of infection, A-ROSA heads for beautiful harbours outside the current risk areas. From these harbours the surroundings can be explored individually or whilst joining one of our exciting excursions. Some of the travel highlights can be experienced on panorama trips from the ship or on bus tours without getting off.

Should it no longer be possible to call at alternative ports due to the increasing number of infections throughout Germany, A-ROSA reserves the right to stop in German regions with an increased risk of infection. The guests will be informed about this before the start of the journey. In the ports, guests can choose to stay on board and take advantage of the wellness, fitness, entertainment and culinary offers there or go ashore individually at their own risk. In regions with an increased incidence of infection, A-ROSA doesn‘t offer organized shore excursions

On 10 October 2020, the Robert Koch Institute declared Cologne to be an inner-German area with an increased risk of infection. The A-ROSA Rhine trips continue to start and end regularly in Cologne. There is no quarantine obligation for travel returnees if they travel directly from the train station or the parking garage to the ship, do not spend the night before or after in the area and do not leave the ship individually. Therefore, the city of Cologne is only entered in the context of a transit, for example on the way from the train station to the ship. The A-ROSA ships will leave Cologne on the evening on the day of arrival.

A-ROSA currently operates the following routes on the Rhine (changes possible):

Experience the Moselle
Current route:Cologne, Lahnstein, Trier-Mehring, Koblenz, Cologne

On 20 October 2020 the Robert Koch Institute declared Bernkastel-Kues and on 22 October Cochem as inner-German areas with an increased risk of infection. Thus A-ROSA will not call at these ports.

Romance on the Rhine
Current route:
Cologne, Lahnstein, Speyer, Worms, Koblenz, Cologne

On 11 November 2020, the Robert Koch Institute declared Mainz and on 23 November 2020 Kehl to be inner-German areas with an increased risk of infection. The alternatives are A-ROSA Lahnstein, which is part of the UNESCO World Heritage Site "Upper Middle Rhine Valley" with the castles of Stolzenfels, Martinsburg and the picturesque Lahneck Castle, and the Nibelungen city of Worms with its imposing imperial cathedral.

Rhine Metropolises
Current route:
Cologne, Panoramic cruise Antwerp, Cruising Day, Remagen, Koblenz, Cologne

On 30 September 2020, the Robert Koch Institute declared the country of Belgium and on 15 October 2020 the entire Netherlands to be a risk area and the German Foreign Office issued a travel warning effective 17 October 2020. Antwerp can be admired during a panoramic cruise without disembarking from the ship. The A-ROSA ships will call Emmerich and Koblenz call as alternative ports.

The route changes currently apply to all departures up to and including 8 November 2020. At this point in time, we assume that the situation will quickly calm down again due to the measures taken and that the ports can be called at again regularly on departures from 9 November 2020.

DOURO

On 15 October 2020, the Robert Koch Institute declared the Portuguese region of Norte a risk area and the German Foreign Office issued a travel warning from 17 October 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.

FRANCE

Since the German Foreign Office is currently warning against travel to France, we have decided not to carry out trips in France with departure up to and including the 8 November 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.

Video: Cruise with confidence

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Video: Things to know for your cruise.

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Frequently Asked Questions

General

  • A minimum distance of 1,5 metres will apply to the entire ship, which will be implemented using a guidance system with aisles as ‘one-way-streets’, floor markings, reduced size dining areas and seating groups, ensuring the required distancing.
  • Specific rules of conduct for the ships will be communicated regularly by means of posters, information videos and ship announcements.
  • Existing cleaning and disinfection plans and logs will be further enhanced.
  • Effective disinfectants will be provided, and their use will be checked at all entrances (ship, restaurant, lounge, sun deck, work and crew areas).
  • In the public areas, all crew members and guests must wear a full mouth and nose cover. This does not apply to guests who are seated at a dining table or in the open-air areas.
  • A-ROSA ships are already equipped with an air conditioning system that provides all cabins and public spaces with separate air supplies. Fresh air is drawn into each cabin and public space, it is then filtered before being released back outside.     
  • Access to the ship by external persons will be kept to the necessary minimum.

Prior to departure

  • Guests will be sent a declaration of fitness to travel and the rules of conducts onboard. These must be signed and handed over on arrival at the ship.
  • In addition, guests must carry out a ‘self-check’ for symptoms and not travel if any of the results are positive.

Embarkation

  • On arrival at the ship, in a specially designed reception area, guests’ body temperature will be checked using an infrared thermometer and the necessary documents will be collected.
  • Guests baggage will be disinfected.

Dining

  • All tables will be positioned so that the minimum distance required can be maintained.
  • The meals (breakfast, lunch, coffee, dinner) are offered at two staggered times, depending on the capacity utilisation, and dinner is served at firmly assigned tables.
  • Cutlery racks, table decorations and menus will be removed.

Spa

  • The SPA-ROSA offering will be reduced and carried out in accordance with newly established hygiene and distancing rules.

Excursions

  • The group sizes for all excursions will be reduced. 
  • Any audio equipment, bikes etc will be disinfected after every use.

Crew

  • Manuals have been created and processes will be practiced via e-learning and on-site training.
  • Reinforced hygiene measures and social distancing rules will apply. In areas where this is not possible, mouth and nose coverings or plexiglass protection will be used.
  • There will be staggered work hours, breaks and mealtimes for the crew.
  • Regular cleaning of personal work clothes (uniform, mouth and nose cover, gloves) will be carried out by the on-board laundry.
  • Work equipment will be provided for each individual crew member for their personal use only, where possible. Where not possible, cleaning or disinfection will take place after each use.

 

With an extended hygiene and health concept adapted to the special situation, we have resumed our A-ROSA river cruises and are currently cruising the Rhine and Danube. We are closely monitoring the country-specific travel instructions of the German Foreign Office as well as official regional regulations, which may lead to adjustments. If an international travel area is designated by the Robert Koch Institute (RKI) as a COVID-19 risk area or a national region is declared a domestic German area with an increased risk of infection, we develop alternative schedules to ensure that we do not visit any ports within these areas and thus avoid quarantine obligations for travel returnees. In this way, we consistently pursue our "Safety First" strategy and offer our guests the all-round safe vacation they are used to with A-ROSA. All guests are asked to regularly check this site (www.arosa-cruises.com/river-cruises/company/current-travel-information) for the latest route changes before departure.

We look forward to setting course with you for the most beautiful rivers and natural landscapes in Europe.

For A-ROSA, the safety and well-being of all guests and crew members is always our highest priority. We follow current developments and recommendations closely and we are in contact with the port and health authorities. Decisions are made on the basis of these evaluations, the orders of the authorities and the travel instructions of the German Foreign Office.

Of course, you can be sure that your wonderful time on board is still guaranteed. You can look forward to our friendly and welcoming service, plenty of relaxation and an absolute feel-good atmosphere. Our crew will do everything to make your holiday with us as pleasant and carefree as possible.

DANUBE

Currently A-ROSA cruises are taking place on the Danube. Because the German Foreign Office warns against travelling to large parts of Austria (from 24 October 2020) as well as to Slovakia (from 7 October 2020), A-ROSA is offering the Danube Highlights from 23 October 2020 and the Mini Cruise Vienna as Blue Cruises from 2 November 2020 onwards. On these, guests can take a relaxed break from everyday life during this turbulent phase and enjoy an even more intensive river experience. The highlights on the banks of the Danube can be admired from aboard the ships, on which an attractive programme invites you to enjoy and relax.

The Blue 5 Nights Cruises on the Danube will take you to Sturovo in Slovakia and thus to the Basilica of Esztergom without disembarking, while the Blue 4 Nights Cruises will take you to Bratislava in Slovakia and back. During moderated panoramic cruises, guests can experience the imperial city of Vienna, historic Bratislava and modern Linz from on board. Another highlight of the route is the passage through the picturesque Wachau region with its extensive wine growing areas and dreamy towns. Melk with its widely visible monastery, Dürnstein with its former monastery and Schönbühel Castle, which is enthroned on a rocky outcrop directly above the Danube, can be admired. Guests can also look forward to an attractive on-board programme with a variety of activities.

If required, technical stops are possible at any time. Should the travel warnings for Austria or Slovakia be lifted in whole or in part, individual and organised shore excursions are possible again immediately.

Since the embarkation port Engelhartszell is located in Austria, A-ROSA has decided to let all trips start and end in the German city of Passau from 24 October 2020 onwards. The offered transfer from the train station in Passau to the ship will take place as usual at 15 pm on the day of arrival and around 8 am on the day of departure. Transfers from the Globus parking garage in Passau to the pier in Passau will also take place as scheduled.

The route change currently applies to all departures up to and including 8 November 2020. At this point, we assume that the situation will quickly calm down again due to the measures taken and that the regular schedule on the Danube can be adhered to again on departures from 9 November 2020.

A-ROSA currently operates the following routes on the Danube (changes possible):

Danube Highlights as Blue Cruise
Current route: Passau-Lindau, Panoramic cruise through the Wachau and past the illuminated Vienna, Panoramic cruise Bratislava and technical stop, Panoramic cruise Slovakia und Basilica Esztergom, Panoramic cruise and technical stop, Panoramic cruise Vienna, Passau-Lindau

Danube Mini Cruise as Blue Cruise
Current route: Passau, Panoramic cruise through the Wachau and past the illuminated Vienna, Panoramic cruise Bratislava, Panoramic cruise Wachau / Krems / Melk and technical stop, Passau

RHINE

A-ROSA cruises are currently taking place on the Rhine. As part of our "Safety First" strategy, we develop alternative schedules when a travel area is designated a COVID-19 risk area by the Robert Koch Institute (RKI). As an alternative to regions with an increased incidence of infection, A-ROSA heads for beautiful harbours outside the current risk areas. From these harbours the surroundings can be explored individually or whilst joining one of our exciting excursions. Some of the travel highlights can be experienced on panorama trips from the ship or on bus tours without getting off.

Should it no longer be possible to call at alternative ports due to the increasing number of infections throughout Germany, A-ROSA reserves the right to stop in German regions with an increased risk of infection. The guests will be informed about this before the start of the journey. In the ports, guests can choose to stay on board and take advantage of the wellness, fitness, entertainment and culinary offers there or go ashore individually at their own risk. In regions with an increased incidence of infection, A-ROSA doesn‘t offer organized shore excursions

On 10 October 2020, the Robert Koch Institute declared Cologne to be an inner-German area with an increased risk of infection. The A-ROSA Rhine trips continue to start and end regularly in Cologne. There is no quarantine obligation for travel returnees if they travel directly from the train station or the parking garage to the ship, do not spend the night before or after in the area and do not leave the ship individually. Therefore, the city of Cologne is only entered in the context of a transit, for example on the way from the train station to the ship. The A-ROSA ships will leave Cologne on the evening on the day of arrival.

A-ROSA currently operates the following routes on the Rhine (changes possible):

Experience the Moselle
Current route:Cologne, Lahnstein, Trier-Mehring, Koblenz, Cologne

On 20 October 2020 the Robert Koch Institute declared Bernkastel-Kues and on 22 October Cochem as inner-German areas with an increased risk of infection. Thus A-ROSA will not call at these ports.

Romance on the Rhine
Current route:
Cologne, Lahnstein, Speyer, Worms, Koblenz, Cologne

On 11 November 2020, the Robert Koch Institute declared Mainz and on 23 November 2020 Kehl to be inner-German areas with an increased risk of infection. The alternatives are A-ROSA Lahnstein, which is part of the UNESCO World Heritage Site "Upper Middle Rhine Valley" with the castles of Stolzenfels, Martinsburg and the picturesque Lahneck Castle, and the Nibelungen city of Worms with its imposing imperial cathedral.

Rhine Metropolises
Current route:
Cologne, Panoramic cruise Antwerp, Cruising Day, Remagen, Koblenz, Cologne

On 30 September 2020, the Robert Koch Institute declared the country of Belgium and on 15 October 2020 the entire Netherlands to be a risk area and the German Foreign Office issued a travel warning effective 17 October 2020. Antwerp can be admired during a panoramic cruise without disembarking from the ship. The A-ROSA ships will call Emmerich and Koblenz call as alternative ports.

The route changes currently apply to all departures up to and including 8 November 2020. At this point in time, we assume that the situation will quickly calm down again due to the measures taken and that the ports can be called at again regularly on departures from 9 November 2020.

DOURO

On 15 October 2020, the Robert Koch Institute declared the Portuguese region of Norte a risk area and the German Foreign Office issued a travel warning from 17 October 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.

FRANCE

Since the German Foreign Office is currently warning against travel to France, we have decided not to carry out trips in France with departure up to and including the 8 November 2020. Affected guests will be contacted proactively by the A-ROSA Service Center.

For A-ROSA, the health, safety and well-being of all guests and crew members is always our highest priority. In order to guarantee these in the best possible way and to make your holiday as relaxed and safe as possible, we can only grant access to our ships to completely healthy persons. In order to ensure this, we will send you a declaration of fitness to travel in advance, which we ask you to sign at check-in. We also check your body temperature using a contactless infrared thermometer. Without a signed declaration, embarkation will be refused.

The following statements must be correct:

1. I am currently healthy and have no signs of illness, such as coughing, flu-like symptoms or fever (≥37,8°C / 100,4°F)
2. I have not been in contact with persons in whom the corona virus has been detected in the past 14 days, nor have I been involved in medical/nursing care.
3. I am not currently under domestic quarantine.
4. I have not been found positive for the corona virus.
5. I have not been abroad in the past 14 days in a region defined by the Robert Koch Institute as a risk area during this period. For A-ROSA the regions defined by the Robert Koch Institute during this period apply.

In the event that statements do not apply to you, A-ROSA offers attractive and free rebooking options as a gesture of goodwill. Please contact us for further consultation.

We are looking forward to welcome you on board and to make sure, you have a great time. You can book your A-ROSA cruise for 2020 or 2021 on our website, with the A-ROSA Service Center or with your travel agency. Your holiday is still in the best hands with us, because we take care of your safety.

At A-ROSA, we place great importance on cleanliness and hygiene on board of our ships. The standards go far beyond common measures. In the course of the pandemic, our A-ROSA Care Team has developed a hygiene and health concept that puts even greater emphasis on your safety and health.

Please also note that within the framework of the A-ROSA Premium Tariff, you have the option to change your booking once free of charge, up to 30 days before departure. You can find more information about the advantages of our premium tariff here.

For further peace of mind please contact A-ROSA Service Centre’s for any transfer, flight or pre-and-post hotel bookings.

Besides all guests, who decide up to 30.11.2020 for a journey in the season 2021 profit from an included travel resignation insurance. For maximum security, we offer a new corona protection in cooperation with HanseMerkur. This add-on service includes coverage of cancellation costs in case of domestic isolation, which becomes necessary due to an official measure or an order by authorized third parties. In addition, this insurance also covers the costs if access to the ship cannot be granted on the day of arrival for legitimate reasons.

The health and safety of our guests and crew members is our top priority. We therefore continue to monitor current developments very closely. Our general terms and conditions are the basis for any cancellation or rebooking requests. Of course, the official travel warnings of the German Foreign Office are taken into account.

For guests who have booked the PREMIUM all-inclusive fare, a one-off rebooking of the travel date or ship is possible free of charge, up to 30 days before the start of the trip, while retaining the overall package.

In advance of the trip we will send you a declaration of fitness to travel. If you are unable to sign it, please contact us as soon as possible on +49 381 202 6001.

For A-ROSA, the health, safety and well-being of all guests and crew members is always our highest priority in order to mutually commence the "new and safe normality", we have established the A-ROSA Care-Team, which consists of internal and external specialists. On the basis of the official orders and recommendations from the Robert Koch Institute, Germany’s federal government agency and research institute responsible for disease control and prevention, our Care-Team has developed a comprehensive hygiene and health concept, that further expands on our already very high safety standards.

This concept stipulates that a minimum distance of 1,5 metres must be maintained everywhere on board. The crew will wear a mouth and nose cover throughout. Our guests are also obliged to cover their mouths and noses in the public areas - except at table and in the fresh air.

In addition, we would like to point out that the cough and sneeze etiquette must be observed and that hands must be washed and disinfected regularly. We provide adequate facilities for this on board. The existing cleaning and disinfection plans have been further condensed and intensified.

The wellbeing of all guests is A-ROSA’s highest priority, apart from their safety. Guests can rest assured that the hygiene and health measures will be implemented in a fashion not to impact their enjoyment, relaxation and overall holiday experience. This will also reflect in the dining experience. Our popular buffet selection will now be served to your table. Starting with comprehensive breakfast options, guests can look forward to delicious 3-course lunches and 4-course dinners, all inspired by the respective local regions. On the Danube, for example, there will be a Hungarian Night, on the Northern Rhine the menu will be influenced by Holland and Belgium and on the Southern Rhine A-ROSA will offer culinary delights such as Black Forest and Swiss Cuisine dinners. For our little guests there is a special "Kids Menu".

The hygiene and health concept currently envisage that a total of four people from a maximum of two different households can sit together at one table. For dinner, we will be assigning you a fixed table place. Of course, we make sure that guests travelling together are placed together, taking into account the regulations. A minimum distance of 1.5 metres is maintained between the occupied tables. Where this is not structurally possible, the occupied tables are separated from each other by a transparent plexiglas panel. Depending on the capacity utilisation, meals are served in one or two table times. The maximum seating capacity per session is determined by strict observance of the distance rules. We kindly ask you to place your orders for drinks in the restaurant and lounge directly at the table, where we will be happy to take them. Contact details of guests sitting together will be recorded in accordance with data protection regulations, as is also known in onshore catering establishments.

We look forward to pampering you with massages or treatments in our SPA-ROSA. For this purpose, the hygiene measures have been further intensified. The sauna, pool, whirlpool and fitness room can also be used, provided that the rules of hygiene and spacing are observed. Relevant details can be obtained on board.

We are pleased to be able to offer you a varied excursion programme. If no other regulation is available, the excursion buses may be filled to capacity if the masking requirement is observed and the first row behind the driver is kept clear. Otherwise, the respective regulations of the countries and destinations are implemented. For excursions without a bus, such as a city walking tour or a bicycle tour, the number of participants is limited to the local maximum number of participants. If possible, please bring your own headphones for use with our audio equipment.

For the time being, our ships will not operate at full capacity. Our hygiene and health concept provides for various measures to ensure that a minimum distance of 1.5 metres can be maintained on board. All measures were tested in a simulation on board and adapted to the individual conditions. Accordingly, capacity utilisation varies from ship to ship.

As long as the official instructions require it, our guests are obliged to wear a mouth and nose cover in the public indoor areas. This therefore does not apply to the table in the restaurant or lounge, nor on the sun deck or aft deck. For our youngest guests, the wearing of this cover becomes compulsory from the age of 6 years. For crew members, wearing this cover is obligatory in the public areas on board.

Due to the increased hygiene measures, day visitors and/or accompanying persons are not permitted without prior registration and health declaration until further notice.

We try to reduce the number of external partners on our ships to a minimum and to arrange the handling outside the ship. Should it nevertheless happen that an external partner has to go on board an A-ROSA ship, the respective persons, just like our guests, will have to pass a health screening by filling out the health questionnaire and having their temperature checked before boarding the ship. Only then may they board the ship.

 

 

At A-ROSA, children up to 15 years of age accompanied by a supervising adult travel free of charge and we are happy to welcome even our smallest guests back on board our ships. From mid-October, we will carry out a test run of the Kids Club on one of our Danube ships. Our aim is to offer a Kids Club on all cruises again by the 2021 season at the latest.

At present, there are no guidelines or specifications for maintaining the minimum distance in buses, trains or aircraft. However, A-ROSA advises its partner agency not to fill up the buses.

Expertise is the result of knowledge, skill, understanding and imagination, grounded by experience.

Dr. med. Jens Tülsner, MD (CEO) - A-ROSA fleet doctor
  • Founder and head of Marine Medical Solutions
  • Specialist for anaesthesia / intensive care / emergency medicine
  • Formerly head physician of a clinic for emergency and intensive care medicine
  • Former Vice President Medical for Carnival Maritime (responsible for medical care at sea)

Further information about Marine Medical Solutions can be found here.

Further information:

All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.