At A-ROSA, the health, safety and well-being of all guests and crew members is always our top priority. For this reason, our A-ROSA Care Team has developed a comprehensive health and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which meets national and international health standards. This concept worked successfully in the past two years and has been adapted to the current conditions and regulations.
We closely follow current developments and recommendations and are in regular contact with the port and health authorities. Decisions are always made based on these assessments, the official directives of authorities as well as the travel advice of the German Foreign Office according to the motto ‘Safety First’.
Of course, it is possible to sail safely and also have a great time whilst on holiday. You can enjoy our usual friendly service, plenty of relaxation and a great atmosphere on board. Our crew is passionate about creating a wonderful, carefree holiday for you on board.
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result. However, we recommend that you carry out a self-test before departure. Likewise, we still recommend that you wear a medical mouth and nose protection in indoor public areas and wherever safety distances cannot be maintained.
We look forward to welcoming you on board. You will be in the best hands with us, as we ensure your safety:
For maximum security, we offer a new Corona cover in cooperation with HanseMerkur. This benefit, which can be added to the travel cancellation insurance, includes coverage of cancellation costs in the event that domestic self-isolation becomes necessary as a result of an official measure or an order by a justified third party. In addition, this insurance also takes effect if, on the day of arrival, access to the ship cannot be granted due to justified reasons. This insurance can be booked immediately when booking, but no later than 30 days before the start of the trip. If there are less than 30 days between booking and departure, the insurance must be taken out within three working days of booking.
You can also benefit from many advantages and additional security by booking your arrival and departure via A-ROSA Flussschiff GmbH. You can find more information about the benefits of our Premium fare here.
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result. However, we recommend that you carry out a self-test before departure. Likewise, we still recommend that you wear a medical mouth and nose protection in indoor public areas and wherever safety distances cannot be maintained.
The health and safety of our guests and crew members is our top priority. We therefore continue to monitor current developments very closely. The basis for a cancellation or rebooking are our general terms and conditions. For guests who have booked the Premium all-inclusive rate, a one-off rebooking of the travel date or ship is possible, free of charge, up to 30 days before the start of the cruise, while retaining the overall package.
A negative test result is no longer required for travel.
Due to disinfection measures, our guest can board the ship and check-in from 3 p.m. onwards.
At A-ROSA, the health, safety and well-being of all guests and crew members is our top priority at all times. For this reason, the A-ROSA Care Team, which consists of internal and external specialists, has drawn up a comprehensive protection and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which complies with all national and international standards. In addition, we remind you to observe the cough and sneeze etiquette and to wash and disinfect your hands regularly. We provide sufficient facilities for this on board.
There is no longer an obligation to wear mouth and nose protection on board.
Please note that in some regions masks are mandatory on public transport and buses, as well as in other areas. Therefore, we ask you to always carry a sufficient number of medical masks and FFP2 masks.
Within the scope of Full BoardPlus, our guests on board receive breakfast, lunch, tea and coffee hour as well as dinner in buffet form. We ask you to disinfect your hands before entering the restaurant.
The SPA-ROSA, sauna, fitness room and pool are open and can be used without restrictions.
We are delighted to welcome our youngest guests on board our ships. On family cruises, we are offering our Kids Club programme. We will be happy to inform you about the details on board.
We look forward to exploring Europe's most beautiful cities and landscapes together with our guests on the diverse selection of A-ROSA excursions. The excursions on offer can be reserved without obligation before the start of the cruise at www.arosa-cruises.com/excursions.
The wearing of a mouth and nose protection on the excursion coach is compulsory in some of the regions we travel to. Depending on local regulations, it may also be necessary to wear such protection throughout the duration of the excursion and outside the coach. Our crew and guides will of course familiarise guests with local pandemic containment measures in good time.
The shore excursions can be booked in advance without obligation online at www.arosa-cruises.com/excursions or on board through the excursion host. The excursions for the first port can be booked on board up to 20.00 on the day of arrival and the excursions for the following ports up to 12.00 on the second day of travel. However, we recommend an online reservation to reduce contacts on board. Guests will then receive the tickets conveniently in their cabin.
During the voyage, our guests are welcome to explore the cities on their own. However, it is requested that guests follow local pandemic containment measures.
We would like to ask you to pay your on-board bill at the end of your journey using contactless payment methods wherever possible. To do this, simply register your EC or credit card at reception during your stay on board.
This will depend on the requirements of the country you are returning to. Please check the individual travel restrictions for your onward travel destination.
Further information about Marine Medical Solutions can be found here.
Further information:
All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.
