Current Travel Information

At A-ROSA, the safety and wellbeing of all guests and crewmembers is always our highest priority. We follow current developments and recommendations closely and are in close contact with the relevant port and health authorities. Any decisions we make about when to start operating our cruises are based on the regulations and instructions given by the relevant authorities.

The ongoing vaccination campaigns as well as the measures to contain the pandemic are showing success in Europe. For this reason, we will resume our cruises from 16 June 2021 onwards on the Danube, Rhine and Douro.

RHINE, MOSELLE, MAIN

Cruises on the Rhine resumed on 27 June 2021. All ships will sail all their planned cruises this season.

The Dutch government has enacted several new measures to curb the number of Corona infections. Among other things, these include restricted opening hours for gastronomic offers. However, to be able to offer our guests the familiar A-ROSA service in the usual quality, the Netherlands will be crossed without a stop on the upcoming cruises of the A-ROSA FLORA. As an alternative to Amsterdam and Rotterdam, all guests can look forward to the diamond city of Antwerp in Belgium and an overnight stay there, as well as the German city of Düsseldorf.

The measures in the Netherlands are limited for the time being until the 19 December 2021. We are confident that we will be able to resume the planned itinerary from this date.

DANUBE

Austria and Slovakia are experiencing a strong increase in the number of cases associated with the coronavirus and the hospitalisation rate is also rising. For this reason, the Austrian government has decided at short notice to impose a hard lockdown for the entire country, which came into force on 22 November 2021 and is expected to last until 13 December 2021. The Slovak government also announced at short notice that a nationwide lockdown comes into force on 25 November 2021 that will last two weeks. The measures in Austria as well as in Slovakia affects everyone in the country, regardless if having proof of a complete vaccination protection or not.

Therefore, all A-ROSA cruises departures on the Danube will be suspended up to and including 11 December 2021. The A-ROSA Service Centre will contact affected guests proactively, in departure date order.

We are confident that the measures to contain the pandemic in Austria and Slovakia will be successful and that we will be able to resume our cruises from 15 December 2021.

FRANCE

Due to the extensive hygiene and health protocols on board our ships, more staff are required that in previous years. Unfortunately, the entry and quarantine regulations for our international crew members are very tight and therefore some of our crew members are experiencing delays in taking up their roles. For this reason, we are unable to resume cruises on the Rhône and Seine for the entire 2021 season. Affected guests will be contacted by the A-ROSA Service Centre proactively, in departure date order.

Before the cruise

COVID-19 tests and entry declarations

Before departure, our guests (12 years and older) require proof of

  • A complete COVID-19 vaccination protection (14 days after last required vaccination dose)
  • OR a recovery from COVID-19 (proof of a positive PCR test at least 28 days, max. 6 months old)
  • Children (6 to 11 years) require proof of a negative PCR test (max. 48 hrs old) OR a rapid antigen test (max. 24 hrs old, self-test not accepted).

We recommend a digital EU COVID certificate for travelling - either as a printed QR code or as one of the EU-wide connected apps. Please refer to the following page for further information:

https://ec.europa.eu/commission/presscorner/detail/en/QANDA_21_2781

Due to the increasing incidence rates and the high dynamic of the pandemic, all guests will be tested for COVID-19 at the beginning of the cruise on board our ships, using a rapid antigen test.

We ask you to always take a sufficient number of medical masks with you so that you can change them regularly. In addition, we also recommend carrying FFP2 masks, as in some regions it is compulsory to wear such protection.

Please be aware that in some cases a negative test result and an entry declaration are legally obligatory for passing the border of our travel destinations. Please check the individual travel restrictions for your travel destination.

Danube

For cruises on the Danube all guests – regardless if having proof of a complete vaccination protection or not – require proof of a negative rapid antigen test (max. 24h) for using the A-ROSA shuttle bus from the Passau train station to the ship. Therefore, we ask all guests to bring a negative test result with them when they arrive.

Rhine

Please register your entry into Switzerland 48 hours before entry:

https://swissplf.admin.ch/formular

For entering France (Strassbourg) you need a sworn statement attesting to the absence of symptoms of COVID-19 infection and contact with a confirmed case of COVID-19:

https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Certificate-of-international-travel

Please register your entry into Belgium 48 hours before entry:

https://travel.info-coronavirus.be/de/public-health-passenger-locator-form

The A-ROSA Safety First concept:

  1. Before departure, our guests (12 years and older) require proof of a complete COVID-19 vaccination (14 days after last required vaccination dose) OR recovery from COVID-19 (proof of a positive PCR test at least 28 days, max. 6 months old). On the Danube, all guests – regardless if having proof of a complete vaccination protection or not – need proof of a negative rapid antigen test (max. 24h) for the A-ROSA shuttle bs from the Passau train station to the ship. We therefore ask all guests to bring a corresponding document with them when they arrive.
  2. Children from 6 to 11 years require proof of a negative PCR test (max. 48 hours old) OR rapid antigen test (max. 24 hours old, self-test not accepted)
  3. All guests are tested for COVID-19 by our certified partner by means of an additional free-of-charge rapid antigen test at the beginning of the cruise.
  4. Only symptom-free people may embark their cruise.
  5. Before your trip we will send you a travel fitness declaration, which you must sign and hand in before embarkation.
  6. We check the body temperature of all guests by means of a contactless fever thermometer before boarding.
  7. A minimum distance of 1.5 metres from other guests applies on board. In order to ensure that this can be easily maintained, the occupancy of the ships has been adapted to the circumstances and route guidance systems have been introduced where possible.
  8. In the public areas below deck, all guests over 6 years of age are required to wear a medical face mask (surgical mask) or an FFP2 mask.
  9. Depending on the regional regulations we will conduct up to three free rapid antigen tests for COVID-19 during the voyage for guests between 6 and 11 years with a proven medical contraindication.
  10. We have tightened our already high hygiene standards and cleaning protocols even further, thus ensuring seamless hygiene.
  11. Thanks to a detailed hygiene concept, you can select your own meals at our popular A-ROSA buffet.
  12. The SPA-ROSA, the fitness room and the pool are open, subject to hygiene regulations. We kindly ask you to book an appointment at the reception in advance if you would like to use the sauna or enjoy one of our treatments.
  13. A selection of shore excursions is available, offering the chance to explore the cities and nature. Here too, the minimum distance of 1.5 metres applies, which can be easily maintained thanks to our audio equipment. On the coaches, we ask you to protect yourself and others by wearing a medical face mask.

Wishing you a wonderful holiday!

We look forward to once again setting sail together with you on the most beautiful rivers and natural landscapes in Europe.

At A-ROSA, the health, safety and well-being of all guests and crew members is always our top priority. For this reason, our A-ROSA Care Team has developed a comprehensive health and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which meets national and international health standards. This concept worked successfully during the 2020 season and has been adapted to the current conditions and regulations for the 2021 season.

We closely follow current developments and recommendations and are in regular contact with the port and health authorities. Decisions are always made based on these assessments, the official directives of authorities as well as the travel advice of the German Foreign Office according to the motto ‘Safety First’.

Of course, it is possible to sail safely and also have a great time whilst on holiday. You can enjoy our usual friendly service, plenty of relaxation and a great atmosphere on board. Our crew is passionate about creating a wonderful, carefree holiday for you on board.

Download: Safety First Concept
Download: Health information

Video: Cruise with confidence

Video

Q&A - frequently asked questions

Before the trip

We look forward to welcoming you on board. You will be in the best hands with us, as we ensure your safety:

  • Tried and tested protection and hygiene concept
  • Reduced number of guests
  • Free rebooking up to 30 days before departure in the Premium all-inclusive rate
  • Free rebooking in case of a positive Covid-19 test within 30 days before arrival

For maximum security, we offer a new Corona cover in cooperation with HanseMerkur. This benefit, which can be added to the travel cancellation insurance, includes coverage of cancellation costs in the event that domestic self-isolation becomes necessary as a result of an official measure or an order by a justified third party. In addition, this insurance also takes effect if, on the day of arrival, access to the ship cannot be granted due to justified reasons. This insurance can be booked immediately when booking, but no later than 30 days before the start of the trip. If there are less than 30 days between booking and departure, the insurance must be taken out within three working days of booking.

You can also benefit from many advantages and additional security by booking your arrival and departure via A-ROSA Flussschiff GmbH. You can find more information about the benefits of our Premium fare here.

The health and safety of our guests and crew members is our top priority. We therefore continue to monitor current developments very closely. The basis for a cancellation or rebooking are our general terms and conditions. Of course, the official travel warnings of the German Foreign Office will be taken into account.

For guests who have booked the Premium all-inclusive rate, a one-off rebooking of the travel date or ship is possible, free of charge, up to 30 days before the start of the cruise, while retaining the overall package.   

For A-ROSA, the health, safety and well-being of all guests and crew members is our top priority. In order to ensure this in the best possible way and to make your holiday as relaxing and safe as possible, we can only grant access to our ships to fully healthy persons. To ensure this, we send you a declaration of fitness to travel in advance, which we ask you to sign and hand in during the Check-In. In addition, for cruises all guests (12 years and older) are required to provide proof of a complete COVID-19 vaccination protection (14 days after last required vaccination dose) or recovery from COVID-19 (min. 28 days, max. 6 months old positive PCR test). All guests between 6 and 11 years required to provide proof of a negative PCR test (max. 48 hrs old) OR a rapid antigen test (max. 24 hrs old, no self-test). For cruises on the Danube all guests – regardless if having proof of a complete vaccination protection or not – require proof of a negative rapid antigen test (max. 24h) for using the A-ROSA shuttle bus from the Passau train station to the ship. We therefore ask all guests to bring a corresponding document with them when they arrive. Additionally, our certified partner will test all guests (6 years and older) for COVID-19 at the beginning of the cruise, using a rapid antigen test. Furthermore, we will also check the body temperature of all guests using a contactless infrared thermometer.

The following statements must apply to you

  • I can prove a complete vaccination protection (at least 14 days after last required vaccination dose) or have recovered from an infection with COVID-19 (at least 4 weeks and at most 6 months ago). (Guests 12 years and older)

OR

  • I am in possession of a certified negative proof by means of PCR tests (no older than 48 h) or antigen rapid tests (no older than 24 h) (Only for children up to and including 12 years).
  • I am currently healthy and have no current signs of illness, such as cough, flu-like symptoms, loss of the sense of smell or taste or fever (≥37.8°C / 100.4°F).
  • I have not been in contact with anyone who has been found to have Corona virus in the past 14 days.
    OR
    I have been involved in medical/nursing care of people who have been diagnosed with COVID-19: I am completely vaccinated and will provide a negative PCR test (not older than 48 hours) upon arrival.
  • I am not currently under domestic quarantine.
  • I have not tested positive for Corona virus within the last 28 days.
  • I have not stayed in a region abroad defined by the German federal government as a virus variant area during this period in the past 14 days. The virus variant areas defined by the German federal government in this period apply to A-ROSA. A current list of international risk areas can be found here.

Embarkation will be refused without a signed declaration and presentation of the relevant evidence or if symptoms typical of COVID-19 are present. In case you are unable to sign the declaration, please contact us promptly at +49 381 202 6001.

The health and safety of guests and crew members are A-ROSA's top priority. We monitor current developments very closely and are in regular contact with the port and health authorities. Decisions are made on the basis of these assessments as well as the travel advice of the German Foreign Office. If an international travel area is designated by the German Federal Ministry of Health as a COVID-19 virus variant area, we do not call at these. Instead, the A-ROSA Care Team will develop an alternative itinerary at short notice, calling at ports outside the risk area.

The well-being and safety of all guests and crew members is always a top priority for A-ROSA. Therefore, we closely monitor current developments and constantly re-evaluate the current situation. In the course of the development of mutations of the new coronavirus, the German Foreign Office has also defined virus variant areas in which new virus mutations are increasingly occurring. Unfortunately, we are currently unable to grant access to the ship for all guests arriving from such areas. Should you travel from such an area, please contact the A-ROSA Service Centre immediately on +49 (0) 381 202 60 01 or service@a-rosa.de.

Currently, the following countries and areas have been declared as virus variant areas by the German Federal Government (as of 26 November 2021):

  • Botswana
  • Eswatini
  • Lesotho
  • Malawi
  • Mozambique
  • Namibia
  • South Africa
  • Zimbabwe

Please also check the current designated areas on an ongoing basis before your journey at https://www.rki.de/DE/Content/InfAZ/N/Neuartiges_Coronavirus/Risikogebiete_neu.html

During the trip - on board

Depending on the regulations in our cruising areas, guests from 6 to 11 years will be tested for COVID-19 up to three times a week using a rapid antigen test. This test is carried out by certified staff on board in a separate area. Guests will be informed of the exact test times and location on board by the hotel manager.

Should countries on the itinerary require a negative PCR test result for entry, we will inform guests on board and provide appropriate test offers together with the ports.

If a negative antigen rapid test is required for re-entry into the home country, this can also be carried out on board.

At A-ROSA, the health, safety and well-being of all guests and crew members is our top priority at all times. For this reason, the A-ROSA Care Team, which consists of internal and external specialists, has drawn up a comprehensive protection and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which complies with all national and international standards. This concept provides for a minimum distance of 1.5 metres to be maintained everywhere on board. To enable this, the occupancy rate has been reduced and - where possible – a route guidance system has been set up. Our guests (from 6 years of age) must wear a medical standard face mask or a FFP2 mask in the public areas below deck - except at the table in the restaurant and when seated in the lounge. The crew will wear a mouth-nose protection at all times. In addition, we remind you to observe the cough and sneeze etiquette and to wash and disinfect your hands regularly. We provide sufficient facilities for this on board. The existing cleaning and disinfection plans have been further consolidated and intensified.

Our guests (from 6 years of age) must wear a medical standard face mask or a FFP2 mask in the public areas below deck.

The requirement to wear a mask does not apply in the cabin, at table in the restaurant or in the lounge, nor on the sun deck or aft deck if the minimum distance of 1.5 metres can be maintained.

Wearing this protection is mandatory for crew members in public areas on board.

We ask you to always carry a sufficient number of medical standard face masks so that you can change them regularly. In addition, we also recommend carrying FFP2 masks with you, as in some regions it is compulsory to wear such protection.

Within the scope of Full BoardPlus, our guests on board receive breakfast, lunch, tea and coffee hour as well as dinner in buffet form. In the buffet area, care must be taken to maintain a minimum distance of 1.5 metres. In addition, all guests must wear a mouth and nose protection during the selection of dishes at the buffet, which can be removed at the table. In the buffet area, a route guidance system has also been installed to help avoid crowding.

In our bar, guests can enjoy cool refreshments, delicious hot drinks and exclusive cocktails as usual. A service staff member will take your order directly at your seat. Due to the current regulations, individual ordering at the bar is not possible. Also, the seats directly at the bar counter cannot be occupied at the moment.

On board, our guests can once again look forward to the popular A-ROSA buffet selection. If current regional regulations allow, all meals will again be offered in buffet form. In the buffet area, please ensure that a minimum distance of 1.5 metres is maintained. In addition, all guests must wear a mouth and nose protection during the selection of meals at the buffet, which can be removed at the table. In the buffet area, a route guidance system has also been set up to help avoid crowds.

Our guests can continue to be pampered with massages or treatments in the SPA-ROSA. The hygiene measures have been further strengthened for this purpose. The sauna, pool, whirlpool and fitness room can also be used, provided the hygiene and distance rules are observed. For the sauna and fitness room, please register in advance at the reception.

Guests from 6 to 11 years need a negative antigen rapid test not older than 24 hours for using the fitness & sauna area and for treatments. This can be done on board by certified staff. We will be happy to inform you about the details on board.

The on-board shop will continue to be open for guests at set times. The times can be found in the A-ROSA Journal. As in all other public areas below deck, we ask that you wear mouth and nose protection in the on-board shop. In addition, hygiene measures have of course also been reinforced in this area and all surfaces are regularly disinfected. The perfume testers can be tried out on request. Our crew will be happy to help.

Our ships are currently sailing at reduced capacity because our hygiene and health concept provides for various measures to ensure that a minimum distance of 1.5 metres can be maintained on board. All measures were tested on board in a simulation and adapted to the individual conditions. Accordingly, the maximum occupancy varies from ship to ship.

Due to increased safety and hygiene requirements, we can only grant access to the ship to guests booked on that specific sailing until further notice.

We try to minimise access to the ship by external partners as much as possible and to carry out the processing outside the ship. Should it nevertheless become necessary for an external partner to board an A-ROSA ship, the respective persons will undergo the same measures as the guests before boarding the ship.

We are delighted to welcome our youngest guests on board our ships. Please be aware that children aged 6 to 11 years need proof of a negative antigen test and children aged 12 years and older need proof of a complete vaccination protection. On family cruises, we are offering our Kids Club programme. To maintain the minimum distance requirements the group size is limited to 15 children. We will be happy to inform you about the details on board.

During the voyage - ashore

We look forward to exploring Europe's most beautiful cities and landscapes together with our guests on the diverse selection of A-ROSA excursions. The excursions on offer can be reserved without obligation before the start of the cruise at www.arosa-cruises.com/excursions.

Our shore excursions are currently taking place with reduced group sizes. We have also reduced our bike tours to a maximum group size of 12 participants, plus guide.

For maximum safety, all guides as well as all bus drivers must have a daily negative rapid test result before the start of the excursions.

The wearing of a mouth and nose protection is compulsory for all guests on the excursion coach. Depending on local regulations, it may also be necessary to wear such protection throughout the duration of the excursion and outside the coach. Our crew and guides will of course familiarise guests with local pandemic containment measures in good time.

A presentation of all excursions will take place on the first day of the cruise following the ship safety briefing in the lounge. Guests are welcome to find out the exact time directly on board from our crew members.

The shore excursions can be booked in advance without obligation online at www.arosa-cruises.com/excursions or on board through the excursion host. The excursions for the first port can be booked on board up to 20.00 on the day of arrival and the excursions for the following ports up to 12.00 on the second day of travel. However, we recommend an online reservation to reduce contacts on board. Guests will then receive the tickets conveniently in their cabin.

During the voyage, our guests are welcome to explore the cities on their own. However, it is requested that guests follow local pandemic containment measures and avoid large crowds.

After the journey

We would like to ask you to pay your on-board bill at the end of your journey using contactless payment methods wherever possible. To do this, simply register your EC or credit card at reception during your stay on board.

This will depend on the requirements of the country you are returning to. Please check the individual travel restrictions for your onward travel destination. If a negative antigen rapid test is required for re-entry into the home country, this can be carried out on board free of charge by our certified staff.

Expertise is the result of knowledge, skill, understanding and imagination, grounded by experience.

Dr. med. Jens Tülsner, MD (CEO) - A-ROSA fleet doctor
  • Founder and head of Marine Medical Solutions
  • Specialist for anaesthesia / intensive care / emergency medicine
  • Formerly head physician of a clinic for emergency and intensive care medicine
  • Former Vice President Medical for Carnival Maritime (responsible for medical care at sea)

Further information about Marine Medical Solutions can be found here.

Further information:

All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.