Your holiday is our top priority! That's why our A-ROSA Care Team always keeps an eye on current developments that could influence our cruises. Since events often occur spontaneously – and can also change or settle at short notice – we always inform you as soon as possible about relevant topics on this page.
France: All departures take place as scheduled. The French government implemented the controversial pension reform without a parliamentary vote. The unions feel betrayed, which causes demonstrations and strikes. However, the protests have decreased considerably, so that they are not currently causing any restrictions to the schedules of the A-ROSA ships. We are in regular contact with the responsible authorities in order to find out about possible short-term changes to the situation.
Strasbourg, May-September 2023: The "Europabrücke" bridge, which connects the German city of Kehl and the French city of Strasbourg, will be restored from May to September 2023 and thus fully closed to traffic. Thus, the excursion "Tour of Strasbourg" can unfortunately not take place during this period. However, individual experiences in Strasbourg are still possible without restrictions. For this purpose, you can use the tram train, which departs from Kehl station directly to the city center of Strasbourg. The walk from the pier to Kehl station is a maximum of 10 minutes.
Berthing Amsterdam, A-ROSA SENA: Extensive construction work is currently taking place around Amsterdam Central Station and the nearby ferry terminals. This construction work is also affecting the mooring facilities at the Ruijterkade, resulting in less available berths for river cruise ships. The berths at the adjacent ocean terminal on the Veemkade are primarily reserved for ocean-going cruise ships, which are again returning to the port of Amsterdam following the pandemic. Due to the larger width of A-ROSA SENA, not every free pier can actually be called at. This is why, in summer, there may be the case that the far in advance reserved berths of A-ROSA SENA ultimately cannot be confirmed by the local authorities. In this case A-ROSA SENA will alternatively call at Lelystad just outside Amsterdam. As highlight, the E-Motion Ship will sail the Makermeer on her way there. The excursions scheduled for Amsterdam will start from Lelystad
The safety of our guests and crew members is the highest priority for A-ROSA. We are in constant dialogue with the port authorities and respective water management offices along the itineraries. We review the respective conditions for each river stretch between individual ports daily and ensure the safe realisation of our cruises. In principle, a cruise is still feasible even if the water level is low. Only beyond a certain point can the course of a sailing not be carried out as planned.
There are currently no restrictions on all rivers due to the water level.
At A-ROSA, the safety and wellbeing of all guests and crewmembers is always our highest priority. We are following the developments in Ukraine very closely and are in constant contact with the foreign port authorities.
Danube: Our Danube cruises start and end in Austria. On the 18-night cruise “Danube Delta” short passages on the way to the Danube estuary lead along the Romanian-Ukrainian border. We have therefore decided to slightly adjust this itinerary. The A-ROSA ships will no longer call at Tulcea, but instead at the Romanian city of Constanţa, which is located at the south-western Black Sea coast. Thus, we will bypass the Romanian-Ukrainian border zone and sail exclusively in the Romanian part of the Danube Delta, which is not affected by the current situation in Ukraine. All other Danube cruises will be operated as scheduled.
At A-ROSA, the safety and wellbeing of all guests and crewmembers is always our highest priority. We continue to closely monitor current developments as well as official government regulations regarding the corona virus COVID-19.
All rivers: There are currently no restrictions due to COVID-19 on our waterways.
The global energy crisis caused by the Russo-Ukrainian War and the global economic situation have led to a significant increase in fuel prices. During the past years, we were able to secure long-term supply contracts for diesel fuel at fixed prices, upon which our cruise fares were based. We were therefore fortunate enough to be able to offer our 2022 cruises without a fuel surcharge. Following the expiration of these contracts, we have made great efforts in recent months to find economically viable follow-up contracts. However, due to the current situation and the continuing uncertainty on the energy markets, diesel fuel purchase prices are still far above the past market level. For this reason, we are unfortunately forced to partially pass the increased fuel prices onto our guests based on our General Terms and Conditions (§5). For all April departures we therefore charge a surcharge of 4.66 euros and for departures from May onwards we will charge 7 euros per person per night on new bookings. We ask for your understanding concerning this measure
At A-ROSA, the health, safety and well-being of all guests and crew members is always our top priority. For this reason, our A-ROSA Care Team has developed a comprehensive health and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which meets national and international health standards. This concept worked successfully in the past two years and has been adapted to the current conditions and regulations.
We closely follow current developments and recommendations and are in regular contact with the port and health authorities. Decisions are always made based on these assessments, the official directives of authorities as well as the travel advice of the German Foreign Office according to the motto ‘Safety First’.
Of course, it is possible to sail safely and also have a great time whilst on holiday. You can enjoy our usual friendly service, plenty of relaxation and a great atmosphere on board. Our crew is passionate about creating a wonderful, carefree holiday for you on board.
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result. However, we recommend that you carry out a self-test before departure. Likewise, we still recommend that you wear a medical mouth and nose protection in indoor public areas and wherever safety distances cannot be maintained.
We look forward to welcoming you on board. You will be in the best hands with us, as we ensure your safety:
For maximum security, we offer a new Corona cover in cooperation with HanseMerkur. This benefit, which can be added to the travel cancellation insurance, includes coverage of cancellation costs in the event that domestic self-isolation becomes necessary as a result of an official measure or an order by a justified third party. In addition, this insurance also takes effect if, on the day of arrival, access to the ship cannot be granted due to justified reasons. This insurance can be booked immediately when booking, but no later than 30 days before the start of the trip. If there are less than 30 days between booking and departure, the insurance must be taken out within three working days of booking.
You can also benefit from many advantages and additional security by booking your arrival and departure via A-ROSA Flussschiff GmbH. You can find more information about the benefits of our Premium fare here.
There no longer is any obligation to provide proof of vaccination or recovery or a certified negative test result. However, we recommend that you carry out a self-test before departure. Likewise, we still recommend that you wear a medical mouth and nose protection in indoor public areas and wherever safety distances cannot be maintained.
The health and safety of our guests and crew members is our top priority. We therefore continue to monitor current developments very closely. The basis for a cancellation or rebooking are our general terms and conditions. For guests who have booked the Premium all-inclusive rate, a one-off rebooking of the travel date or ship is possible, free of charge, up to 30 days before the start of the cruise, while retaining the overall package.
A negative test result is no longer required for travel.
Due to disinfection measures, our guest can board the ship and check-in from 3 p.m. onwards.
At A-ROSA, the health, safety and well-being of all guests and crew members is our top priority at all times. For this reason, the A-ROSA Care Team, which consists of internal and external specialists, has drawn up a comprehensive protection and hygiene concept based on the official directives and recommendations of the Robert Koch Institute, which complies with all national and international standards. In addition, we remind you to observe the cough and sneeze etiquette and to wash and disinfect your hands regularly. We provide sufficient facilities for this on board.
There is no longer an obligation to wear mouth and nose protection on board.
Please note that in some regions masks are mandatory on public transport and buses, as well as in other areas. Therefore, we ask you to always carry a sufficient number of medical masks and FFP2 masks.
Within the scope of Full BoardPlus, our guests on board receive breakfast, lunch, tea and coffee hour as well as dinner in buffet form. We ask you to disinfect your hands before entering the restaurant.
The SPA-ROSA, sauna, fitness room and pool are open and can be used without restrictions.
We are delighted to welcome our youngest guests on board our ships. On family cruises, we are offering our Kids Club programme. We will be happy to inform you about the details on board.
We look forward to exploring Europe's most beautiful cities and landscapes together with our guests on the diverse selection of A-ROSA excursions. The excursions on offer can be reserved without obligation before the start of the cruise at www.arosa-cruises.com/excursions.
The wearing of a mouth and nose protection on the excursion coach is compulsory in some of the regions we travel to. Depending on local regulations, it may also be necessary to wear such protection throughout the duration of the excursion and outside the coach. Our crew and guides will of course familiarise guests with local pandemic containment measures in good time.
The shore excursions can be booked in advance without obligation online at www.arosa-cruises.com/excursions or on board through the excursion host. The excursions for the first port can be booked on board up to 20.00 on the day of arrival and the excursions for the following ports up to 12.00 on the second day of travel. However, we recommend an online reservation to reduce contacts on board. Guests will then receive the tickets conveniently in their cabin.
During the voyage, our guests are welcome to explore the cities on their own. However, it is requested that guests follow local pandemic containment measures.
We would like to ask you to pay your on-board bill at the end of your journey using contactless payment methods wherever possible. To do this, simply register your EC or credit card at reception during your stay on board.
This will depend on the requirements of the country you are returning to. Please check the individual travel restrictions for your onward travel destination.
Further information about Marine Medical Solutions can be found here.
Further information:
All information published on this website has been compiled to the best of our knowledge, but without claim to its completeness or correctness. Should individual formulations be misleadingly expressed, we apologise for this. We stand for national diversity and equal rights for our guests and employees as well as for international cooperation and equal rights for all nations and genders.
