A-ROSA SERVICE CENTER
We are happy to assist you!
+49 381 2026001Mon - Sat 9AM-6PM
service@a-rosa.comYour A-ROSA cruise is full of possibilities. You can simply relax and unwind, or let your creativity run wild. Or you can focus on hospitality, fine dining and safety. Our additional services add a personal touch to your holiday – with plenty of relaxation and comfort.
TICK THE BOX TO FULFIL YOUR HEART'S DESIRES: A-ROSA ADDITIONAL SERVICES
When those special wishes knock on your heart’s door – say, “Come in!” With our exclusive add-on services, you can turn your holiday into never ending unforgettable moments.
We are happy to assist you!
+49 381 2026001Mon - Sat 9AM-6PM
service@a-rosa.comPOURING OUT MORE VARIETY.
How about indulging every whim on the drinks menu – and simply forgetting about the bill? For your Beverage Package Plus, you pay a one-off fee starting from € 24.50 per night per person and during bar opening hours, you can enjoy a wide selection of cocktails, long drinks, spritzers, wheat beer, aperitifs, premium spirits, tea, hot chocolate and coffee specialities. Cheers!
FOR EVERY SITUATION.
Sit back and relax – your guardian angel is travelling with you. Together with our insurance partner HanseMerkur, you’re in safe hands before and during your trip, whether in an emergency, if you need medical assistance, or if you have to cancel or cut short your cruise.
LEAVES ALL STRESS BEHIND.
Your train pulls in, your plane lands – your heart is racing: how do you get to the ship without any stress? It’s simple: with A-ROSA Transfers. We’ll take you there in comfort and back again. You can book our service up to four days before your trip begins.
BRINGS EVEN MORE EXCITEMENT TO YOUR EXPLORATIONS.
Hop on your bike and let your curiosity take you further. You can hire an e-bike on board for your own adventures – subject to weather conditions and availability, from February to October. We’ll simply add the small hire fee to your cabin bill. If you’d like to know more about the hire service, our crew will be happy to help.
Please note that it is not possible to bring your own bicycle on board. Unfortunately, we are unable to offer bicycle hire on the A-ROSA ALEA, A-ROSA CLEA and A-ROSA ALVA.
CONNECTING WORLDS.
Posting a snapshot of your day, sending the sound of a babbling brook through your phone, messaging your colleagues or streaming a film – staying connected whilst on the move makes you happy and is handy. With our range of data plans, staying connected is easy.
BRINGING CUISINE TO LIFE.
Create delicious flavours in a relaxed atmosphere: we’ll introduce you to fruit carving or salmon marinating, for example. And on a market visit with the head chef, you’ll discover the treasures of local markets. Our workshops take place on selected itineraries and vary depending on the ship.
A TREAT FOR BODY AND MIND.
It tingles, it bubbles – and all that matters is the moment. With our exclusive partner THALGO and your SPA-ROSA team, you can enjoy a wellness experience that will make you melt away, ideally as a couple in the Private Spa. Afterwards, hire a bike and set off on a journey of discovery.
For more information, click here.
A PLEASURE OF TASTE.
Discover the most wonderful cities by day and enjoy a selection of culinary highlights in the evening. On the A-ROSA SENA, you can enjoy high-quality meat dishes, sushi bowls or the catch of the day in the exclusive setting of the SENA Grill, under the theme of ‘Steak & Seafood’. You can easily book your culinary highlight via the A-ROSA app or directly on board.
For more information, click here.
MELTS ON YOU TONGUE.
Some moments are pure bliss. One such moment is your Wine & Dine experience on board A-ROSA. In the separate dining area, we will treat you to a seasonal four-course menu – presented by the head chef and accompanied by carefully selected wines. And in the ‘Meet the Officers’ edition, you’ll also enjoy a delightful conversation with one of our officers.
For more information, click here.
You can book many additional services in advance and look forward to them for longer – simply via the A-ROSA app, online in the passenger manifest, or directly on board. The benefit for you is that you can secure your holiday plans whilst remaining flexible.


